Accessibility at Front Row Sports
Front Row Sports is committed to providing an accessible experience for all customers. We strive to ensure that our stores, services, and communications are accessible to persons with disabilities in a way that respects their dignity and independence.
Assistive Devices Customers are welcome to use personal assistive devices in our stores. If you require assistance, please ask any team member and we will be happy to help.
Service Animals and Support Persons Service animals and support persons are welcome in all Front Row Sports locations.
Communication We are committed to communicating with persons with disabilities in ways that meet their needs. If you require information in an accessible format or need communication support, please contact us and we will work with you to provide it in a timely manner at no additional cost.
Temporary Disruptions In the event of a planned or unexpected disruption to an accessible feature or service at any of our locations (such as an accessible entrance or parking area), we will post notice on our social media channels — Instagram and Facebook — including the reason for the disruption, its expected duration, and any alternatives available. Follow us to stay informed.
Feedback Front Row Sports welcomes feedback on how we provide accessible service. Your input helps us improve. You can share feedback through any of the following:
- In person at any Front Row Sports location
- Phone: 905-680-4588, ask for a manager
- Email: ecommerce@frontrowsport.com
- Mail: Front Row Sports, 3-133 Front Street N, Thorold, ON L2V 0A3
We are committed to responding to accessibility feedback in a timely manner.